Together with our passionate team and trusted service providers, we’re on a mission to create truly connected communities that enable retirees to downsize without having to compromise on their quality of life.
Simple & transparent fee structure
Aura says ‘no’ to complicated and hidden fee structures. We believe fees should be both fair and transparent. That’s why we have a straightforward 33% Deferred Management Fee accrued over 5 years on the exit sale price, so you benefit from the growth in value of your apartment over time.
Freedom to move within our villages
Residents have the ability to move within and between Aura villages at any time without restarting Deferred Management Fees. This means you can flexibly upsize or downsize to available apartments within The Atrium Lutwyche as your needs change or move to another Aura village altogether.
Personally invested for the long term
Aura’s directors Tim Russell and Mark Taylor personally own and manage our villages and intend to remain intimately involved in their operation for the long term. This means you’ll have peace of mind knowing that you’ll always be in good hands with direct access to management who really care.
We will put your needs first, every time
Aura takes a ‘people first’ approach which means that we will act with your best interests at heart. If you decide to call The Atrium Lutwyche ‘home’, then we will do everything we can to make it feel like yours, truly.
We will be agile, present and responsive
Whether you have a question, concern or suggestion we’ll always be receptive and quick to respond. Unlike other villages, there’s no bureaucracy so you can talk directly with Aura’s management whenever you need to.
We will always be honest and open
Aura seeks to treat our residents like true friends, which means we value honest and open communication. We will do our best to keep you informed about what is happening in your community so that you can have input on aspects that are important to you.
We will earnestly listen to and value your opinion
Every Aura staff member will show you respect and really listen to what you have to say. As a true friend, even if we don’t agree, we will always value your opinion and do our best to find a solution.
I really respect the way Aura has been so proactive in making their villages the best they can possibly be. It’s so good to see them willing to invest time and money in all the small things that make life better and easier for the residents. They’re very considerate of our needs, forward-thinking in their approach and beyond helpful.